**Terms and Conditions for JJs Window Cleaning**
**1. Definitions**
- “Company” refers to JJs Window Cleaning, its employees, and authorized agents.
- “Client” refers to the individual or entity requesting window cleaning services.
- “Services” refers to the window cleaning services provided by the Company.
**2. Booking and Confirmation**
- Bookings can be made via phone at **07785 222150**, email at **jjwindowcleaning@iCloud.com**, or through our website at **[jjswindowcleaning.co.uk](https://jjswindowcleaning.co.uk)**.
- A booking is only considered confirmed once the client receives confirmation from the Company, either written or electronic.
- The Company reserves the right to refuse service at its discretion.
**3. Payment Terms**
- Payment is due **upon completion** of Services unless otherwise agreed.
- Payments are accepted via **GoCardless**.
- Pricing will be confirmed prior to the commencement of work and may vary based on the scope of work.
**4. Cancellation and Rescheduling**
- Cancellations made **at least 24 hours** before the scheduled appointment will incur no charge.
- Cancellations made **within 24 hours** of the appointment may be subject to a cancellation fee.
- The Company reserves the right to reschedule due to weather conditions or unforeseen circumstances.
**5. Access and Preparation**
- Clients must ensure **clear access** to all areas to be cleaned.
- The Company is not responsible for damages resulting from inaccessible or restricted areas.
- Clients should remove obstacles and fragile items from windows and surrounding areas prior to the scheduled service.
**6. Damages and Liability**
- The Company will exercise reasonable care but is **not liable** for pre-existing damages or issues beyond its control.
- Any damages caused due to negligence by the Company will be addressed and compensated accordingly.
**7. Safety and Health**
- Clients shall ensure that **pets and children** are kept clear of the work area during cleaning.
- The Company will follow all applicable safety regulations and use appropriate equipment.
**8. Environmental Policy**
- The Company adopts environmentally friendly cleaning practices where feasible.
- Clients are encouraged to inform us of any allergies or sensitivities to cleaning products.
**9. Privacy**
- Personal information collected will be kept confidential and used solely for the purpose of providing services.
**10. Governing Law**
- These Terms and Conditions are governed by the laws of **England, United Kingdom**.
**11. Changes to Terms**
- The Company reserves the right to update these Terms and Conditions at any time without prior notice.
- Any disputes will be resolved within the jurisdiction of courts in England.
**Contact Us:**
**Phone:** 07785 222150
**Email:** jjwindowcleaning@iCloud.com
**Website:** [jjswindowcleaning.co.uk](https://jjswindowcleaning.co.uk)